Frequently asked questions

General Questions

How are short courses different to single courses?

An RMIT short course offers you the opportunity to quickly enhance your professional skills, increase general knowledge in a chosen area or simply nurture a new talent or hobby. Short courses run throughout the year. On completion, participants are awarded an RMIT Statement of Participation.

An RMIT single course is a subject from an undergraduate or postgraduate degree program. A single course gives you an opportunity to experience the subject matter before committing to a degree. Single courses are offered during RMIT University's Semester 1, Semester 2, Spring and Summer semesters. Enrolments are accepted only during official enrolment periods. Participants are issued with an RMIT University Result Statement on successful completion.

Who should attend an RMIT course?

RMIT short courses are open to everyone. Some of our more advanced short courses may require a certain level of knowledge — check the individual short course flyer for further details to see if the course is appropriate for your needs.

RMIT single courses are subjects open to anyone, however some single courses may have prerequisites while other single courses require no previous knowledge on the subject — check individual single course pages for further details to see if the course is appropriate for your needs.

How do I enrol or apply for a course?

Short course enrolments are open all year round. Single courses have semester specific enrolment periods — please check the Enrol page for the latest dates.

We offer the following enrolment methods:

Online
Search for your short course and follow the steps to enrol online at any time. You can also email your enrolment or application form to enquiries@rmit.edu.au.

For single courses that do not require University approval, you will be able to complete your application online and submit payment by Visa or MasterCard. For single courses that require University approval, you will be asked to complete a self-assessment statement. You will not be required to pay until your application is approved.

Please note: RMIT Students CANNOT enrol for a single course online.

Phone
Contact us on +61 3 9925 8111, 9 am–5 pm weekdays

Fax

Complete the Short Course Enrolment Form or Single Course Application Form and fax to us on +61 3 9925 8298

Mail
Complete the Short Course Enrolment Form or Single Course Application Form along with payment and mail to us at:

RMIT University
Single and Short Courses
Academic Registrar's Group 
GPO Box 2476
Melbourne VIC 3001 

In Person
Complete the Short Course Enrolment Form or Single Course Application Form. You can pick one up from our reception. Pay by Visa, MasterCard, cheque, money order or provide a company purchase order.

Enrol in person from 9 am–5 pm weekdays at:

RMIT University
Single and Short Courses
Academic Registrar's Group
Level 8
440 Elizabeth Street
Melbourne VIC 3000

Please note: We are unable to accept cash payments, Diners or American Express cards.

What is the enrolment/application process? What happens after I enrol/apply?

Short courses

After completing your enrolment for a short course, you will be issued with a tax invoice that doubles as your Booking Confirmation. This Booking Confirmation confirms the course, date and fee paid — you will need to check this to ensure all details, including your name, are correct. Approximately one week prior to the scheduled course commencement, you will receive further communication from us. This will usually be to confirm course details such as where the course is to be held, your lecturer, materials provided and items you need to bring along to class.

Single courses

Single courses have semester specific enrolment periods — please check the Enrol page for the latest dates.

For single courses that do not require University approval, once your application, payment and any other proof is submitted, you will be issued with a tax invoice that doubles as your Booking Confirmation — you will need to check this to ensure all details are correct, including your name as it will appear as is on your Result Statement.

For single courses that require University approval, we will contact you to advise you of the decision. Where prerequisites apply, you may need to provide evidence of prerequisite satisfaction. A payment needs to be made once your application has been approved, and only then is your enrolment confirmed. You will be issued with a Tax Invoice which doubles as a Booking Confirmation — you will need to check this to ensure all details are correct, including your name as it will appear as is on your Result Statement.

What is included in the course fee? Is GST included?

Unless stated, RMIT short and single courses do not attract GST.

The short course flyer will indicate whether course materials (if any) are included in the course fee or are an additional cost. If any catering is included, this will also be indicated in the course flyer.

Single Course fees apply to both local and international students. International students must ensure that they hold a valid visa (student, visitor or temporary) for the duration of the single course.

What are the payment options?

If you are an individual, full payment is required at the time of enrolment by:

  • credit card (Visa or MasterCard)
  • cheque
  • money order.

Invoices will only be issued if a company purchase order or a letter of authority on company letterhead is provided at the time of enrolment.

We do not accept cash, Diners and American Express cards.

I need to change my personal details. How can I do that?

Please advise us if you move house, change your mobile number or email address. Any changes to personal details must be advised in writing to RMIT University. Failure to notify us will result in important information, such as Result Statements, not being received. You can email any changes to us at enquiries@rmit.edu.au.


Please note: original documentary evidence should accompany notification of change of name only.

I have forgotten my client number and password. How can I reset it?

Just visit our Login page and click on ‘recover details’. You will need to enter the email address that you first registered with to be able to obtain your client number and password.

Why do I need to provide personal information to enrol or apply for a course?

Any personal or financial details which you provide are used to process enrolments and course enquiries. All information is protected by RMIT's secure server. RMIT is not involved in selling, trading or alternative use of a customer's personal information. RMIT will not sell, rent or share your information with any unauthorised third party. It is important that you provide accurate information as this may appear in Statements of Participation or Results Statements. We may contact you to inform you about course cancellations, change of venue and we might use your contact details to notify you about upcoming courses and special announcements and offers.

Short courses

What are the short course terms and conditions that I need to be aware of?

Short Course Terms and Conditions

Payment

  1. For individuals, the course fee is payable at the time of enrolment.
  2. For organisations, we will issue an invoice when a purchase order or letter of authority is received by us. The invoices must be paid in full either within 7 days of the invoice date or prior to course commencement, whichever comes first.
  3. Promotional codes may only be redeemed once per person during the relevant promotional period to provide a course fee discount. The total amount of all applicable discounts may not exceed 25 per cent of the course fee. You must tell us prior to payment if you are eligible for any discounts.


Transfers

  1. You may transfer to another available course at no cost, provided you make a request at least five business days before the course starts. An administration fee of 10% of the course fee will apply if a request is made after that time but before the course starts.
  2. We will not accept any changes in enrolments, including transfers, after the course starts.
  3. If you are unable to attend the course you are enrolled in, another person may attend the course in your place for the entire course at no extra charge, provided that:
    1. you let us know in writing before the course starts; and
    2. you and that person respectively agree to any terms and conditions which may apply in this case.


Cancellations

  1. You may cancel your course booking provided you make a request at least five business days before the course starts. RMIT University may request that you forward refund requests to us in writing. Refunds will only be credited to the original funding source or via other means as agreed by RMIT University. An administration fee of 50% of the course fee will apply if a request is made after that time but before the course starts.
  2. There will be no refunds after the course starts.
  3. Note: If you have previously transferred from another course, then the course start date will be the start date of the course you were first enrolled in.


General

  1. Full course fee is payable for non-attendance.
  2. We may change the course details or cancel any course including those with insufficient enrolments or because of circumstances beyond our reasonable control. A refund or alternative courses will be offered to you in these circumstances.
  3. Additional conditions of enrolment may apply to some courses including online, flexible, blended and distance delivery courses.
  4. Our privacy policy outlines information relating to the collection and handling of your personal information by us. A copy of the policy is available on our website and to you on request.
  5. Nothing in these terms and conditions will affect your statutory rights, and nothing in these terms and conditions will limit or exclude our liability for death or personal injury arising through negligence, fraudulent misrepresentation, or anything else that cannot be excluded or limited by us by law.
  6. To the extent permitted by law, we are not liable for any indirect, special, incidental or consequential damages or otherwise (including without limitation loss of income or revenue, loss of business, loss of profits or contracts, loss of opportunity, loss of anticipated savings, loss of data, loss of goodwill), however arising and whether caused by tort, breach of contract or otherwise, even if we have been advised of the possibility of such damages.

Am I eligible for a discount on a short course?

The following discounts are applicable to most of our courses:

  • Healthcare/Pensioner Cardholders 10%
  • RMIT Students 15%
  • RMIT Staff 25%
  • RMIT Alumni 15%.

Please note: Discounts do not apply to all short courses. Proof must be provided at time of enrolment for a discount to be applied. Discount refunds will not be provided after online enrolment is processed. Please check with us on +61 3 9925 8111 to determine if you are eligible for a discount.

My short course has been rescheduled or cancelled. What do I have to do?

We recognise that your decision to attend a short course is an important one and that finding the time to participate isn't easy. It can be inconvenient if we have to reschedule or cancel a short course so we endeavour to notify you as soon as possible.

If your course is rescheduled and the new dates are suitable, you do not need to take any action. If you are unable to attend the rescheduled dates, contact us as soon as possible to finalise alternatives.

If your course is cancelled, you will need to contact us to finalise alternatives. You can transfer to the next available date for your course, transfer to a different short course or arrange a full refund.

What happens if I cannot attend my short course?

Before enrolling into an RMIT short course, please ensure that you are aware of the Short Course Terms and Conditions. If you are unable to attend your short course, make sure that you advise us as early as possible to avoid transfer or cancellation fees.

If you cancel more than 5 full working days before course commencement:

  • transfer to another date or course at no charge
  • cancel your booking and organise a full refund.

If you cancel 5 working days or less before course commencement:

  • transfer to another date or course and a 10% transfer fee applies
  • cancel your booking (a 50% cancellation fee applies).

In short courses where prerequisites do not apply, you may send a substitute in your place. Please advise us prior to course commencement.

A transfer or refund is not possible for non-attendance of a short course.

What type of recognition or accreditation will I receive after completing the short course?

Most RMIT short courses are non-accredited, with a few exceptions. If you attend a non-accredited short course, you will be awarded an RMIT Statement of Participation on completion of the course.

Single courses

What are the single course terms and conditions that I need to be aware of?

Single Course Terms and Conditions

  1. There may be a limited number of enrolments available for some courses. In those cases, applications are processed in order of receipt.
  2. All applications are subject to RMIT University approval. If successful, you will be issued a tax invoice. Course fees will not be processed for unsuccessful applications.
  3. A non-refundable late fee of $50 is payable for each single course application made after commencement of semesters 1 and 2 or the first day of course for spring and summer semesters.
  4. You may cancel your enrolment by:
    1. completing and lodging a cancellation form before the RMIT University census date; and
    2. paying an administration fee of $100 for each cancellation.
  5. There will be no deferments or transfers, including any requests to transfer to another single course or semester.
  6. We do not warrant that your home institution will grant any exemptions or credits to you for the course you undertake with us.
  7. We may cancel a course at any time before the course starts. If we cancel a course, we will refund you in full as soon as practicable after the cancellation.
  8. Our privacy policy outlines information relating to the collection and handling of your personal information by us. A copy of the policy is available on our website and to you on request.
  9. Nothing in these terms and conditions will affect your statutory rights, and nothing in these terms and conditions will limit or exclude our liability for death or personal injury arising through negligence, fraudulent misrepresentation, or anything else that cannot be excluded or limited by us by law.
  10. To the extent permitted by law, we are not liable for any indirect, special, incidental or consequential damages or otherwise (including without limitation loss of income or revenue, loss of business, loss of profits or contracts, loss of opportunity, loss of anticipated savings, loss of data, loss of goodwill), however arising and whether caused by tort, breach of contract or otherwise, even if we have been advised of the possibility of such damages.
  11. Promotional codes may only be redeemed once per person during the relevant promotional period to provide a course fee discount. The total amount of all applicable discounts may not exceed 25 per cent of the course fee. You must tell us prior to payment if you are eligible for any discounts.

What are the single course enrolment and teaching periods?

Single courses enrolment and teaching periods are typically:

Enrolment periodTeaching period
Summer Early Dec (previous year) Jan–Mar 
Semester 1  Feb Mar–May
Semester 2 Jun-Jul Jul–Oct
Spring Mid Aug Sep–Dec


                              

For this year’s dates please visit the Enrol page.

Am I eligible for a discount on a single course?

The following discounts are applicable to most of our single courses:

  • RMIT Staff 25%
  • RMIT Alumni 15%.

Please note: Discounts may not apply to all single courses. Proof must be provided at time of enrolment for a discount to be applied. Discount refunds will not be provided after online enrolment is processed. Please check with us on +61 3 9925 8111 to determine if you are eligible for a discount.

What do I need to do if my single course requires University approval?

If a single course requires University approval, this means that there is an extra step in the application process. A self assessment statement must be provided during the enrolment process, confirming that you satisfy the criteria or prerequisites necessary to undertake that particular single course. If you enrol online, you will be prompted for this statement.

For single courses that require University approval, we will contact you to advise of the decision. A payment needs to be made once your application has been approved, and only then is your enrolment confirmed. You will be issued with a tax invoice, which doubles as a Booking Confirmation—please check this to ensure all details are correct, including your name, as it will appear as is on your Results Statement.

Am I eligible for a discount on a single course?

The following discounts are applicable to most of our single courses:

  • RMIT Staff 25%
  • RMIT Alumni 15%.

Please note: discounts do not apply to all single courses. Proof must be provided at time of enrolment for a discount to be applied. Discount refunds will not be provided after online enrolment is processed. Please check with us on +61 3 9925 8111 to determine if you are eligible for a discount.

How do I cancel my single course enrolment?

If you need to cancel your single course enrolment once your application has been approved and fees paid, you must advise RMIT University in writing immediately.

Email to: enquiries@rmit.edu.au

Mail to:
Single and Short Courses
Academic Registrar's Group
RMIT University
GPO Box 2476
Melbourne VIC 3001

To be eligible for a refund of your Single Course fee your intention to withdraw must be received in writing by RMIT University by the RMIT University Higher Education Census date. You will need to submit a Single Course Cancellation Form - please visit our publications page to download the form. An administration fee of $100 will apply. 


There will be no deferments or transfers, including any requests to transfer to another single course or semester.

What type of recognition or accreditation will I receive after completing the single course?

Students who successfully complete a single course may apply for credit towards an award program. Before applying for a single course, you should check how many credit points apply. On completion of a single course, RMIT University will issue a Result Statement confirming your achievement. Your Result Statement can be used to obtain exemptions, however this is not an automatic process and conditions may apply. Accreditation or exemptions towards an award program are not automatic and students are advised to check with the relevant RMIT University School or Home Institution. Single course students will not gain automatic entry into an award program or gain a degree through only completing single courses.

As a single course student, can I get an RMIT University Student Card?

No. Enrolling into a single course does not make you eligible for an RMIT University student card. You are a single course student for the duration of your single course. You are allocated a Client Number — this is used to identify you as a single course student.

Can I get another copy of my Result Statement?

Additional Result Statements may be obtained by submitting a Request to Reissue Single Course Results to RMIT University - please visit our publications page to download the form. An administration fee of $20 for first Single Course Result Reissue and $10 for each Result Reissue thereafter will be charged for this service.

How do I log into RMIT's online resources (myRMIT)? What if I have any technical problems?

myRMIT is a central point for you to easily access all the online information and services you need while at RMIT: your student email address, online learning resources, news and announcements, student gallery, forums, student classifieds and plenty more.

  • Go to https://my.rmit.edu.au.
  • Enter your RMIT ID and your password: Your username is your Client Number prefixed with an "s" (for example s123456) and your password is your date of birth in the format YYYYMMDD (for example, if you were born on 25 March 1976 your password would be 19760305).
  • Click on the Login button.
  • Click on the Studies tab to access your online learning resources.

If you are having difficulties such as logging in, navigating your way through the system or courses not showing up in the Studies tab, contact:

Helpdesk
Phone: +61 3 9925 8888
Email: helpdesk@rmit.edu.au